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2027 Social Security COLA Scams: Texts and Calls to Ignore

Scammers use the 2027 Social Security cost-of-living adjustment to ask for fees or 'activation.' What real COLA notices look like and how to report scams.

By Nathan Fielder Checked against official sources

Published

Quick answer

Social Security announced a 3.6% cost-of-living adjustment (COLA) for 2027 on October 14, 2026. You don't need to pay a fee or give personal information to 'activate' it; Social Security lists that demand as a scam tactic. Look for your real COLA notice in your my Social Security account or by mail, and report scam contacts at oig.ssa.gov/report.

Every fall, Social Security announces the next year’s cost-of-living adjustment, and every fall scammers use the news. On October 14, 2026, Social Security announced a 3.6% increase for 2027. A 2027 COLA scam is any text, call, email or letter that tells you to pay a fee, share personal information or click a link to get that increase.

You don’t have to do anything to receive the COLA. For more of the tricks Social Security impostors use, see our guide to Social Security scams.

Do you have to do anything to get the 2027 COLA?

No payment, no sign-up and no “activation.” According to Social Security’s announcement:

  • Nearly 72 million Social Security beneficiaries will see a 3.6% COLA beginning in January 2027.
  • Increased payments to about 7.3 million people receiving SSI will begin on December 31, 2026.
  • On average, retirement benefits will increase by $75 a month.

Social Security says the Social Security Act provides for how the COLA is calculated, tying it to a federal consumer price index.

What do COLA scam texts and calls say?

Social Security lists a demand for personal information or payment to activate a cost-of-living adjustment or other benefit increase among the tactics scammers use. Other red flags on its scam page include threats to suspend your Social Security number, pressure to act immediately and requests for payment by gift card, gold, cryptocurrency or cash.

EXAMPLE — SCAM
(202) 555-0129 Text message

SSA NOTICE: Your 2027 COLA increase is pending. Verify your identity and pay the $49 processing fee within 48 hours to activate your new benefit amount: https://ssa-cola-update.example.com

A fake text about 'activating' the 2027 COLA This is a made-up example based on real scam reports. Never reply to, call, or tap links in messages like this.

Social Security says it will never ask for sensitive or personal information through social media, email or text message.

Can someone increase your benefits for a fee?

No. In September 2026, Social Security’s Office of the Inspector General warned about calls, ads, letters, texts and social media posts offering to “boost,” “unlock” or “maximize” benefits for an upfront fee. The OIG says Social Security does not offer to increase benefits in exchange for money, benefit amounts are set by law, and Social Security will never call to offer increased benefits in exchange for information or a fee.

Where can you see your real COLA notice?

In your own account, or in your mailbox:

  • Online: Social Security says people with a my Social Security account can view their COLA notice starting in late November, up to three weeks before the paper notice. If you don’t have an account, you need to create one and enroll in paperless notices by November 18 to see it online. Type ssa.gov/myaccount into your browser yourself; don’t use a link from a text or email.
  • By mail: people who aren’t enrolled in paperless notices will get their COLA notice by mail in December.

Social Security says the notice is a simplified, one-page letter with the exact dates and dollar amounts of your new benefit and any deductions. Information about Medicare changes for 2027 will be posted at Medicare.gov.

Where do you report a Social Security scam?

  • SSA Office of the Inspector General: oig.ssa.gov/report.
  • Questions about your benefits: hang up and call Social Security at 1-800-772-1213. The OIG also warns that legitimate companies and other agencies cannot transfer your call directly to Social Security or the OIG.
  • If you paid or shared information: call your bank, and follow our first-hour checklist after a scam. If a scammer has your Social Security number, see our identity theft steps.

For more places to report, see how to report a scam call and government impostor scams.

Red flags: how to spot this scam

  1. A text, call or email says you must pay a fee or confirm personal information to 'activate' or 'unlock' your COLA.
  2. Someone offers to 'boost' or 'maximize' your benefits for an upfront fee.
  3. The message links to a site that isn't ssa.gov, or the caller says they can transfer you to Social Security or its Inspector General.

What to do

  1. Don't pay anyone or share personal information to get a COLA. Social Security doesn't charge a fee to increase benefits.
  2. Check your COLA notice yourself in your my Social Security account at ssa.gov/myaccount, which you type into your browser.
  3. If you have questions about your benefits, hang up and call Social Security at 1-800-772-1213.
  4. Report Social Security scams to the SSA Office of the Inspector General at oig.ssa.gov/report.

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Where to report it

Reporting helps investigators spot patterns and warn others — even if you did not lose money. Type these addresses yourself or use the links below; do not use links from a suspicious message.

  • Social Security Office of the Inspector General

    Calls, letters or messages from people pretending to be Social Security.

    oig.ssa.gov

  • Treasury Inspector General for Tax Administration (TIGTA)

    Phone calls from people pretending to be the IRS.

    tigta.gov

  • IRS — report fake IRS emails and messages

    Emails and texts that pretend to come from the IRS or the Treasury.

    irs.gov

  • HHS Office of Inspector General

    Medicare and Medicaid fraud, including people asking for your Medicare number.

    oig.hhs.gov

  • Federal Trade Commission (FTC)

    Any scam, fraud or bad business practice — calls, texts, emails, websites and impostors.

    ReportFraud.ftc.gov

You can also report to your state attorney general. If you sent money, call your bank or card company right away using the number on the back of your card.

Frequently asked questions

How much is the 2027 Social Security COLA?

3.6%. Social Security announced on October 14, 2026 that nearly 72 million beneficiaries will see a 3.6% cost-of-living adjustment beginning in January 2027. Increased payments to about 7.3 million people receiving SSI will begin on December 31, 2026.

When will I get my COLA notice?

Social Security says people with a my Social Security account can see their COLA notice online starting in late November. To see it online, people without an account need to create one and enroll in paperless notices by November 18. Everyone else will get their notice by mail in December.

Do I have to do anything to get the COLA?

You don't need to pay or give personal information to anyone. Social Security lists a demand for personal information or payment to 'activate' a cost-of-living adjustment as a scam tactic. The COLA is set under the Social Security Act.

Can a company get me a bigger increase?

No. The SSA Inspector General says Social Security does not offer to increase benefits in exchange for money, and that benefit amounts are set by law based on your earnings record and other factors.

Sources

We rely on official government sources. Read how we check facts in our editorial policy.

  1. Social Security Administration press release: Social Security Announces 3.6 Percent Benefit Increase for 2027 (Oct. 14, 2026) (ssa.gov, accessed )
  2. Social Security Administration: Protect Yourself from Scams (ssa.gov, accessed )
  3. SSA Office of the Inspector General: Don't Pay for Promises of Increased SSA Benefits (Sept. 21, 2026) (oig.ssa.gov, accessed )
  4. SSA Office of the Inspector General: Beware of Fake "Call Transfers" to Social Security or OIG (July 29, 2026) (oig.ssa.gov, accessed )

See all articles about government impostor scams